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Testimonials
  • HelpNet has proven to be a very valuable resource for our associates who seek confidential, professional assistance in resolving issues that can help them perform better in their jobs.

    Bruce Raak, Director, Staffing and Associate Relations
    Jackson National Life Insurance, Lansing, MI

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Absence Management

A 2007 report from global consulting firm Watson Wyatt Worldwide forcasts that there will be greater integration between healthcare and absence management programs. Watson Wyatt forsees that coordinating such programs will grow in popularity as employers seek to improve employee health and productivity. HelpNet concurs. In partnership with the QQuest Corporation, a Michigan-based information technology company and experts in their field, HelpNet recently introduced two Absence Management programs that are now available to business and industry, Attendance Management and FMLA Administration.

Attendance Management

Attendance Management is a structured absence mangement system that allows employees to call in to report when they will be absent or tardy. Attendance Management tracks attendance information and reports specific and summary information to supervisors, managers, and Human Resources.

Employer Features and Benefits

  • Provides instant employee absence notification to supervisors via email, pager, or cell phone
  • Accurately tracks employee absenteeism and tardiness
  • Contributes to adequate staffing coverage
  • Provides 24 X 7 coverage and support
  • Decreases absences
  • Reduces tardiness
  • Generates historical data for developing managment reports that address functions such as budgeting and scheduling

Employee Features and Benefits

  • One call does it all - a consistent easy-to-use notification system that can be accessed from any telephone
  • 1-800 number that can be printed on handy refrigerator magnets and on wallet-sized cards for easy reference and can include customer specific information
  • Includes a private, secure system that uses pin number identification
  • Confirmation number assures employees they have successfully reported their status

Attendance Management saves companies time and money while improving absence and tardy management.

FMLA Administration

FMLA Administration is designed to alleviate the hassles that employers struggle with in managing and administering the Family Medical Leave Act. FMLA Administration can easily be integrated with Attendance Management, or it can be used as a stand-alone product.

Major FMLA Administration Features and Benefits

  • Easy to use telephony system captures all time used for every approved certification (even multiples), thereby eliminating FMLA time usage abuse
  • Tracks approved FMLA certifications and denied FMLA requests and includes customizable reason codes
  • Tracks approved employee time allotments and the associated employee time used
  • Time allotments are customizable
  • Tracks the administration of associated forms and letters
  • Provides FMLA eligibility checklist
  • Keeps a company's FMLA process organized and correctly documented