Building Outstanding Successful Supervision (B.O.S.S.)
Whether it’s a new supervisor, one that is in need of a bit more help, or one that is being positioned for promotion, this training is helpful in addressing the most important essentials for team success. This two-hour, interactive workshop provides participants with principles, skills, and methods for accomplishing tasks and achieving the goals personally, as a team, and as an organization.
The Dynamics of Dialogue
Providing the Message; Format & Delivery
- considering the methods with various options for the best outcome desired
- constructing the content so to be easily and precisely received by listener
Pursuing the Goal; Purpose & Outcome
- communicating the content in an open and honest and respectful manner
- concentrating on the reception of the message by the listener
Protecting the Relationship; Accountability
- comparing the flow and clarity of information as it relates to the mutual purpose
- calculating the adjustments that need to be made if dialogue is being lost
The Resolution of Conflict
Setting the Stage; Type & Placement
- choosing the best location and the best approach to facilitation
- constructing the appropriate environment and needed materials for references and helps
Stepping through the Process; Five Steps
- capturing the needed information in each step by questions and documentation
- coaching the person through explanations and ultimately the best option for choice
Securing the Finalization; Scope & Assistance
- calculating the best time and possible needed helps to follow through on best option
- casting a larger look and analysis at possible previous experiences related to this
The Engagement of Workplace Relationships
Establishing the Context & Legalities
- constructing a clear and concise frame of reference to boundaries and laws related to responsibilities
- calling attention to specific protected classes and the violations that can occur in the workplace
Enforcing the Standards & Policies
- conveying all the appropriate standards of measurement and policies-procedures-protocol connected
- concentrating and investigating any violations in a times and thorough manner
Engaging the Purposes & Expertise
- comparing mutual purpose and best interest to all relationships and assignments
- coordinating style, talent, and expertise so that it is aligned and engaged where it is needed
Contact us quickly for more details and to schedule your training at 800.969.6162 or request a quote - CLICK HERE!
The Dynamics of Dialogue
Providing the Message; Format & Delivery
- considering the methods with various options for the best outcome desired
- constructing the content so to be easily and precisely received by listener
Pursuing the Goal; Purpose & Outcome
- communicating the content in an open and honest and respectful manner
- concentrating on the reception of the message by the listener
Protecting the Relationship; Accountability
- comparing the flow and clarity of information as it relates to the mutual purpose
- calculating the adjustments that need to be made if dialogue is being lost
The Resolution of Conflict
Setting the Stage; Type & Placement
- choosing the best location and the best approach to facilitation
- constructing the appropriate environment and needed materials for references and helps
Stepping through the Process; Five Steps
- capturing the needed information in each step by questions and documentation
- coaching the person through explanations and ultimately the best option for choice
Securing the Finalization; Scope & Assistance
- calculating the best time and possible needed helps to follow through on best option
- casting a larger look and analysis at possible previous experiences related to this
The Engagement of Workplace Relationships
Establishing the Context & Legalities
- constructing a clear and concise frame of reference to boundaries and laws related to responsibilities
- calling attention to specific protected classes and the violations that can occur in the workplace
Enforcing the Standards & Policies
- conveying all the appropriate standards of measurement and policies-procedures-protocol connected
- concentrating and investigating any violations in a times and thorough manner
Engaging the Purposes & Expertise
- comparing mutual purpose and best interest to all relationships and assignments
- coordinating style, talent, and expertise so that it is aligned and engaged where it is needed
Contact us quickly for more details and to schedule your training at 800.969.6162 or request a quote - CLICK HERE!
